Can I get a stable connection using wireless technology?
Certainly! AmeriSPOT places transmitters in locations that will maximize our coverage and minimize disruptions in our customers' service. While fluctuations in signal strength are normal, we strive to make your internet experience as worry-free as possible.
Can I upgrade my account to a higher speed?
No. The speed of your connection is dependent upon the type of circuit providing Internet access to the radio at your location. AmeriSPOT does not regularly throttle or reduce connection speeds.
Can I get a static IP for my account?
Unfortunately, static IPs are not available at most locations.
Is my wireless connection secure and safe from hackers?
Your connection is no more prone to hackers than a hard-wired connection such as cable or DSL. Generally it is a good idea to turn off File and Print Sharing when it is not actively being used.
Can I have more than one person logon with my user ID?
AmeriSPOT currently does not support concurrent logins from different computers.
Can I use my account at all AmeriSPOT and Airpath Alliance locations?
If you already have your computer set up to use AmeriSPOT service, you can use AmeriSPOT at any of our locations! Simply turn your computer on and log in, and your computer will have a high-speed connection to the internet. If you have an AmeriSPOT roaming plan, it will work at any AmeriSPOT or Airpath alliance partner location.