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How many email addresses do I get with my account? AmeriSPOT does not provide email addresses to roaming subscribers. Free email addresses are available on the Internet at sites such as Yahoo! and Hotmail. Likewise, AmeriSPOT does not have a mail server for you to use. You will need to use your POP and SMTP mail server to receive and send mail through your e-mail program on YOUR computer.
What happens if I forget to log out AmeriSPOT logs out customers who forget to do so before shutting down. Currently at most of our locations, the radio will automatically log you out if it cannot see your adapter for five minutes or longer. Thus, if you forget to log out or accidentally close your status/logout window, you can log yourself out by removing your wireless adapter from your computer. What happens if I forget my password? Call Customer Service to have a representative look up your password. Does my account have any session limits? Our monthly and daily plan have a session limit of 300 minutes. If you need additional time, you may, of course, log in again. Can I use FTP with my account? Certainly! You may access the internet in any way you like after logging in to AmeriSPOT. How do I use FTP to transfer a file? You need to obtain a program that allows you to use FTP. The program should come with documentation on how to use it effectively. Unfortunately, AmeriSPOT does not support the use of such software. Do I have to logout to deactivate my account? You are encouraged to log out when you are finished. Doing so will keep you from being billed for extra time. However, AmeriSPOT will automatically log you off after the radio is unable to detect your adapter for five minutes. |