Hardware Questions
How does a wireless card work?
Your wireless card works similarly to a wired network card. It sends and receives data packets at high speeds. Instead of sending these packets down a wire, your card uses radio signals to communicate with our equipment. Airpath's radios then send your data through our Wireless Backbone out to the internet.
What type of equipment is compatible with Airpath's service?
Supported Operating Systems
- Windows 98
- Windows 98 SE
- Windows ME
- Windows NT 4.0
- Windows 2000
- Windows XP
Please note that while Macintosh computers are compatible with AmeriSPOT's service, we can only offer the most basic support to Macintosh users.
Supported Browsers
- Microsoft Internet Explorer 5.0 and higher
- Netscape Navigator 4.7 and higher
How do I update my equipment's device drivers?
Periodically, equipment manufacturers will issue updates to existing device drivers. These updates exist to enhance the performance of your equipment. Typically, such updates will be posted to the manufacturer's website. From there, you will be able to download the proper drivers. Installation instructions will be provided either on the website or with the downloaded files. Simply follow the manufacturer's instructions.
How often should I update my equipment's device drivers?
It is a good idea to update your drivers any time the manufacturer issues new drivers. New drivers issued by the manufacturer often contain minor bug fixes and upgrades to existing configuration software. However, if your equipment is running smoothly, there is no immediate need to upgrade.
Who do I call to support my equipment?
Please refer to the manufacturer's instructions for support.